Cancellation policy
Subscription & Pre-order Cancellation Policy
Subscriptions
You can pause, skip, or cancel your subscription anytime. To avoid being charged for your next order, cancel at least 3 days before your next billing date, either through your account or by emailing hello@frolicwellness.com. Orders that have already been processed or shipped can't be canceled, but they're still covered by our 30-Day Happiness Guarantee.
Pre-orders
You can cancel a pre-order anytime before it ships for a full refund, including shipping. Just email hello@frolicwellness.com with your order number.
Questions? We're always happy to help at hello@frolicwellness.com.